CCPA

At The Home Depot I partnered closely with our business and IT teams to develop the strategy and design the experience for our compliance to the California Consumer Privacy Act. I conducted customer research, designed flows and interactions and conducted usability testing. We also partnered with teams across domains to design the experience for various associates impacted by CCPA.

Skills applied

User research

User interface design

Usability testing

Service blueprints

Prototypes

Agile methodology